​​​Thank you for choosing PŪRJ!
We appreciate your business. Please read this policy carefully before completing your purchase.​
​
By placing an order on our website, you agree to the terms outlined below.
​
Return and Refund Policy:
​
Final Sale Policy:
All purchases made through PŪRJ are final sale.
We do not offer refunds or exchanges.
​
Chemical & Liquid Product Disclaimer:
NO PŪRJ F-Lo Efflorescence Cleaner Returns accepted due to it being hazmat/hazardous.
Our products are chemical and/or liquid-based. Due to the nature of these products:
-
We do not accept returns for items that have been opened, used, applied, altered, or improperly stored
-
Product performance may vary based on surface type, preparation, application method, environmental conditions, and user handling
-
Customers are responsible for reviewing product descriptions, instructions, and safety information prior to purchase and use
​
Defective Products Only:
We only accept claims for products that arrive defective or damaged.
If you believe your product is defective, you must contact us within 30 days of delivery and provide:
-
Order number
-
Description of the defect
-
Clear photos and/or video evidence
All defect claims are reviewed and approved at our sole discretion.
​
No Refunds | Replacement Only:
We do not issue refunds under any circumstances.
If a product is confirmed to be incorrect, faulty or defective, we will provide a replacement product only, subject to availability.
​
No Exchanges:
We do not accept exchanges.
Return Authorization Required
Returns sent without prior written authorization will not be accepted.
If approved, you will receive return instructions.
​
Return Address:
Approved returns must be sent to:
46 Satterie Ave
Valley Stream, NY 11580
​
Exclusions & Misuse:
We are not responsible for defects, damage, or performance issues caused by:
-
Improper use, mixing, dilution, or application
-
Failure to follow product instructions or warnings
-
Normal wear and tear
-
Environmental factors (weather, moisture, temperature, surface condition)
-
Storage, handling, or transport after delivery​
​
Contact:
For defective product claims only, contact us at:
Email: info@cleansealrestore.com
Phone: T: 516-679-6724​
​
​
​
Product Warranty:
Clean Seal Restore, Inc. warrants Infuse Sealer to the original purchaser or end user, that when applied and maintained as directed, will perform as represented and claimed. This warranty is NOT transferable. In the event of failure, the only obligation of Clean Seal Restore, Inc. shall be to replace such products proven to be defective for reapplication to the area. Before application, user shall determine the suitability of the product for their intended use. User assumes all risks and liability whatsoever in connection therein. Neither seller nor manufacturer shall be liable for any injury or inability to use this product. The product warranty does not extend to or cover misapplication or misuse of the product, including the use of abrasive or harsh cleaners or application tools, excessive soiling from lack of proper cleaning or neglect; wear and tear of the surface resulting from prior damage and exposure to weathering or abrasion. Clean Seal Restore, Inc. will not be liable or responsible for any damages to property or costs associated with the warranty, including any labor or equipment cost associated with re-application of the product by the original purchaser or end user as registered, for the intended application area. Please use the product as instructed on the original label for complete details and safety measures.​​​
Platform Compliance Note:
This policy is designed to meet Wix's policy transparency requirements, including clear disclosure of refund eligibility, replacement terms, and product limitations.
